Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jesse R

Jesse R

December 12, 2025

5  out of  5
rating by Jesse R
"This office has a solid team that continuously provides great customer service. Jessica is very patient, listens to any concerns / questions I have and provides the best recommendations for my vehicle insurance. Highly recommend this location."
Profile photo of kevin mckinley

kevin mckinley

November 27, 2025

5  out of  5
rating by kevin mckinley
"Upon entering I was greeted at the Florence Henderson office by Jessica Guzman who gathered My info and put me on full coverage in 15 minutes. The best customer service five star quality I look forward to continuing being a client and refer my friends"
We responded:
"Thank you, Kevin! I'm happy to hear about your positive experience with Jessica at our office. We appreciate your trust and look forward to assisting you and your friends with any insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Britney Gonzalez

Britney Gonzalez

November 26, 2025

5  out of  5
rating by Britney Gonzalez
"Great service! Jessica made our process easy. Jessica gave very good service and she is such a kind hearted person. Overall I would recommend this place if you looking for insurance with a great price and good service"
We responded:
"Thank you, Britney! I'm happy to hear that Jessica made your experience smooth and enjoyable. We appreciate your recommendation and are glad you found our service and prices to your satisfaction. If you need anything else, feel free to reach out!"
Profile photo of Shannon Marlton

Shannon Marlton

November 12, 2025

5  out of  5
rating by Shannon Marlton
"I want everyone to know how amazing and nice and kind that Jessica from State Farm is she helped me and my wife tremendously on finding the best insurance for the both of us 10/10 I recommend her"
We responded:
"Thank you so much, Shannon! I'm really happy to hear that Jessica was able to assist you and your wife in finding the right insurance. Your recommendation means a lot to us. If you need anything else, feel free to reach out!"
Profile photo of Jennifer Rueda

Jennifer Rueda

November 11, 2025

5  out of  5
rating by Jennifer Rueda
"I've been with State Farm and my agent Florence Harrison before she had her own office. I met her many many years ago when she was selling insurance at an indoor swap meet. She has always treated me and my family very good. Her staff knows our voices when we call and they always take care of our needs. Jessica is a wonderful person and is always professional."
We responded:
"Thank you for your kind words, Jennifer! I'm so happy to have been part of your journey for so many years. It's wonderful to know that our team, including Jessica, has consistently met your needs. We’re always here to assist you and your family!"
Profile photo of Vanessa Spikes

Vanessa Spikes

November 8, 2025

5  out of  5
rating by Vanessa Spikes
"Great team! Very patient and understandable Work out the best deals ever on Insurance"
We responded:
"Thank you, Vanessa! I'm happy to know our team was patient and understandable while helping you find the best insurance deals. We're always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Tatiana Valladares

Tatiana Valladares

November 5, 2025

5  out of  5
rating by Tatiana Valladares
"Jessica is amazing, very understanding, knowledgeable and helpful. I would definitely recommend !!!"
We responded:
"Tatiana, thank you for your wonderful feedback! I'm happy to hear that Jessica provided such knowledgeable and helpful service. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
Profile photo of Lorena Jimenez

Lorena Jimenez

November 4, 2025

5  out of  5
rating by Lorena Jimenez
"I been in hands of Florence Harrison and her team for more than 10 plus years and I have to say it has been such a pleasure having them in charge of my account. They have provided the most amazing experience. Jessica has been up to speed with my account and she was go beyond to make sure all my questions concerns are answered and I am ok with my account. I recommend Florence and Jessica as part of Stare farm to handle all your needs when it comes to life, car, home insurance! Thank you!"
We responded:
"Lorena, thank you so much for your kind words! I'm delighted to hear that you've had such a positive experience with our team over the years. Jessica and the rest of us are committed to ensuring your needs are met, and it's wonderful to know we've been able to assist you effectively. If you ever have more questions or need further assistance, we're always here for you!"
Profile photo of Marcellene Jackson

Marcellene Jackson

November 4, 2025

5  out of  5
rating by Marcellene Jackson
"On September 11, 2025 my car was struck by a Metro Bus. I was down town LA CA. Paying my parking tickets. I was parked on Hill and 2nd St. When I approached my car I noticed the Bus stopped at the Red light adjacent to my car. I opened my door sat down and reached for my door to close it and the Bus pooled off and almost snatched my door off the hinges. I was startled and the Bus proceeded across the intersection. My door was beyond damaged. I called roadside assistance to no avail. They couldn't help me because my car had been in a accident. They suggested that I contact my insurance company. I did, State farm sent a tow truck to pick me and my car up and take me to a repair shop. Within two weeks my car was repaired and ready for pickup. State farm was there for me when I needed them most. I'm so glad to have found a insurance company to have my back and all my worries taken care of. Thank you State Farm!"
We responded:
"Thank you for sharing your experience, Marcellene! I'm happy to hear that our team was able to assist you promptly after such a stressful situation. It's great to know that your car was repaired quickly and that you felt supported throughout the process. If you ever need anything else, don't hesitate to reach out. We're here for you!"
Profile photo of Dieudonne Achuranjoh

Dieudonne Achuranjoh

September 9, 2025

5  out of  5
rating by Dieudonne Achuranjoh
"Have had state farm for the last 10 years and the service has always been amazing ! Jessica and Florence are always so helpful with anything we need assistance with. Would recommend if your looking for good insurance and great customer service."
We responded:
"Thank you, Dieudonne, for your wonderful feedback! I'm happy to hear that you've had such a positive experience with us over the past decade. We are always here to help with anything you need. We appreciate your recommendation and look forward to continuing to provide you with great service. Let us know if there's anything else we can do for you!"
Profile photo of Jen Matun

Jen Matun

September 5, 2025

5  out of  5
rating by Jen Matun
"Ms. Jessica was very helpful and kind throughout our application process. She answered all of our questions and concerns with patience and explained the policies very clearly. After comparing many insurance options, this State Farm office and especially Ms. Jessica’s excellent service made me confident in choosing State Farm. Again, thank you!"
We responded:
"Thank you, Jennifer! I'm so happy to hear about your positive experience with Jessica. Her dedication to providing clear and patient service is something we truly value. We're grateful for your trust in our office and are here to assist with any future needs. Thanks for choosing us!"
Profile photo of Linda Verge

Linda Verge

September 4, 2025

5  out of  5
rating by Linda Verge
"I have been with this particular office for many years. My service today was professional, exceeds my expectation. I am totally satisfied to work with Florence Harrison of State Farm Insurance and the other staff members."
We responded:
"Linda, thank you for your wonderful feedback! I'm delighted to hear that our service exceeded your expectations and that you're satisfied with our team. We truly appreciate your loyalty over the years. If you ever need anything, feel free to reach out!"
Profile photo of Jorge Hernandez

Jorge Hernandez

September 3, 2025

5  out of  5
rating by Jorge Hernandez
"It was a pleasure being help by Florence, she helped us on adding a new car to our policy. She was very professional and went beyond our speciation when helping us during the process. State Farm should be proud of having such a professional person willing to help others in hard situations. Thank you Florence."
We responded:
"Thank you, Jorge! I'm happy to hear that we provided such excellent service while assisting with your new policy. Our team is dedicated to offering professional and supportive help, especially in challenging situations. If you need anything else, feel free to reach out!"
Profile photo of jacqueline guzman

jacqueline guzman

August 19, 2025

5  out of  5
rating by jacqueline guzman
"Jessica is such a wonderful insurance agent! She is always so helpful, patient, and kind. Any time I have questions, she takes the time to explain everything clearly and makes sure I feel comfortable with my choices. She truly goes above and beyond to take care of her clients and you can tell she genuinely cares. Working with Jessica has made the whole process so much easier and stress-free. I highly recommend her to anyone looking for an insurance agent who is knowledgeable, trustworthy, and always puts her clients first!"
We responded:
"Thank you, Jacqueline, for your kind words about Jessica! I'm so happy to hear that she has been able to provide you with such helpful and caring service. Our team is dedicated to making the insurance process as smooth as possible, and it's wonderful to know Jessica has made a positive impact. If you ever need anything else, feel free to reach out!"
Profile photo of Sureya Gonzalez

Sureya Gonzalez

August 5, 2025

5  out of  5
rating by Sureya Gonzalez
"Wendy gives attentive service, provided detailed information, very courteous, and patient. She took the time to explain my options and information I needed from car dealer."
Profile photo of LaToya Young

LaToya Young

July 15, 2025

5  out of  5
rating by LaToya Young
"I have had insurance with this branch for about 13-14 years. Throughout the years of being insured, I've had 3 different cars and several accidents. The claims process has always been very quick and easy from start to finish. I love how I'm able to choose a repair shop, and setup reservation for a rental vehicle while my car is being repaired right from the app. They work with several body shops and rental car companies so you have options. In addition to my own vehicle, my husband has his cars and we also have renters insurance, which I have had to file a claim once. That process was also very quick and easy! Florence and Jessica have always been great with making sure I get the best insurance rates possible. Even when I've had accidents where I've been at fault and my premiums had to increase! They are both very kind, patient and thorough. I would highly recommend this office if you're looking for any type of insurance coverage! You won't be disappointed!"
We responded:
"LaToya, thank you for your wonderful feedback! I'm glad to know that Jessica and I have been able to support you with your insurance needs over the years. It's fantastic that the claims process and app features have been convenient for you. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
Profile photo of Ron Rizzo

Ron Rizzo

July 5, 2025

5  out of  5
rating by Ron Rizzo
"I have been with this insurance agency for approximately 2 years now. The service has been and continues to be personalized, professional and friendly. Florence and Wendy are kind and courteous ; they always pick up the phone and are eager to service your insurance needs."
We responded:
"Thank you, Ron, for your wonderful feedback! I'm happy to know that you appreciate the personalized and professional service from our team. Our office is dedicated to providing friendly and attentive support, and it's great to see our efforts recognized. If you ever have any questions or need further assistance, please feel free to reach out."
Profile photo of Doris Dawson

Doris Dawson

May 31, 2025

5  out of  5
rating by Doris Dawson
"Florence Harrison was extremely helpful and knowledgeable when it came to my insurance policy. She was always available to answer any question or concern I had.i highly recommend her for your insurance needs."
We responded:
"Thank you for your review, Doris! I'm happy to hear that Florence was able to assist you with your insurance needs and provide the support you needed. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime!"
Profile photo of yvonne hallman

yvonne hallman

May 19, 2025

5  out of  5
rating by yvonne hallman
"10/10. I had a great experience. It was easy and Florence is very helpful and accommodating."
We responded:
"Thank you, Yvonne, for your fantastic feedback! I'm glad to hear that you had a great experience and found the process easy. It's wonderful to know that you felt supported and accommodated. If you ever have any questions or need further assistance, please feel free to reach out."
Profile photo of Michael price

Michael price

May 2, 2025

5  out of  5
rating by Michael price
"Very helpful, excellent customer service."
We responded:
"Thank you, Michael, for your kind words! I'm happy to know that you found our customer service excellent and helpful. If you ever have more questions or need assistance, feel free to reach out. We're here to help!"
Profile photo of Kendra Micheau

Kendra Micheau

April 24, 2025

5  out of  5
rating by Kendra Micheau
"Spoke with Jessica very good customer service always very helpful I have the best insurance agent a person could ask for. Thank you Jessica for always helping me."
We responded:
"Thank you, Kendra, for your wonderful feedback! I'm glad to hear that Jessica has been so helpful and provided you with excellent service. We truly appreciate having you as a valued customer. If you ever need anything else, please don't hesitate to reach out!"
Profile photo of Rosalie

Rosalie

April 2, 2025

5  out of  5
rating by Rosalie
"Excellent service.Thank you, florence, for all you do"
We responded:
"Thank you, Rosalie! I'm happy to know that you are satisfied with the service. If you ever have any questions or need further assistance, feel free to reach out. We're here to help!"
Profile photo of Deina Ramos

Deina Ramos

March 6, 2025

5  out of  5
rating by Deina Ramos
"Jessica has excellent customer service & was very helpful."
We responded:
"Thank you so much, Deina, for your wonderful feedback! I'm happy to hear that Jessica provided you with excellent customer service and was very helpful. If you have any more questions or need assistance in the future, feel free to reach out to our office. We're here to help!"
Profile photo of Sharon Asberry

Sharon Asberry

February 12, 2025

5  out of  5
rating by Sharon Asberry
"I’m really grateful to Ms. Florence Harrison and her support staff for providing me with exceptional service in obtaining insurance for 3 properties. The properties were a 5 unit, 6 unit and a 2 on a lot property. I highly recommend this agency to anyone looking to obtain property insurance. Respectfully, Sharon Foreman Asberry"
We responded:
"Thank you, Sharon, for your kind words and recommendation! I'm happy to hear that our team was able to assist you with securing insurance for your properties. If you ever need further assistance or have any questions, please feel free to reach out. We're here to help!"
Profile photo of Frankie Morris

Frankie Morris

January 6, 2025

5  out of  5
rating by Frankie Morris
"Florence Harrison at State Farm, is one of the best agents I've encountered. From the moment I reached out to her, Florence made me feel like a priority. She took the time to understand my specific needs and tailored a plan that made sense for me, explaining all the details in a way that was easy to understand. Florence’s professionalism, patience, and genuine care for her clients are unmatched. She is always available to answer questions, walk through any concerns, and provide thoughtful advice. What stands out most is her responsiveness—she’s quick to get back to me and always ensures I’m fully informed. It’s clear that Florence is not only knowledgeable but also passionate about helping people protect what matters most. I truly appreciate the peace of mind I have knowing that Florence is handling my insurance needs. If you're looking for an agent who will go above and beyond, I highly recommend Florence Harrison. She’s an absolute gem in the insurance world"
We responded:
"Frankie, thank you so much for your thoughtful comments and for taking the time to share your experience! It means a lot to know that you feel like a priority and that I’ve been able to help in a way that makes sense for you. I always strive to be available, answer questions, and provide clear information so you can make the right decisions for your needs. Responsiveness is important to me because I know how valuable it is to have someone you can count on when it comes to insurance. Helping people safeguard what matters most is something I take seriously, and I appreciate the trust you’ve placed in me. I’m grateful for the opportunity to work with you and look forward to being here whenever you need assistance. Thanks again for your recommendation—it truly means a lot!"